Travel 101 tickets

Traveling 101: Tickets

Every new traveler needs to master booking transportation. No matter how you like to travel, you will find many similarities in the process.

If you are new to booking your adventures, there are a few things you might not know or realize, and you could get a little overwhelmed without some background knowledge.

Buying Amtrak Ticket
A passenger is buying a ticket from a staffed station. Photo courtesy of Amtrak

This post gives you an overview of the basics and tips to consider. I hope you find the best way to book your tickets and what will work best for you.

Keep in mind that many parts of travel are subjective. We don’t all have exact needs or finances. My goal is to give an overview to help you get started.

If you came here for a set of rules that all travelers follow, I am sorry to disappoint you. I learned from experience that every traveler has their own rules and booking style.

The more you book or practice booking, the more familiar you are with the process and what you like and don’t like, and soon the process will be less stressful and easier for you.

Traveling 101: Tickets Podcast Episode

This article came from my first podcast episode. This article complements that podcast. Please check out my other podcast here or on your favorite podcast player.


I want to make sure we are on the same page. Buying tickets and making reservations are the same things.

Also, tickets are referred to as called boarding passes.

Three main types of tickets

There are three main ticket types within the travel industry, and I am not talking about business or first class, and economy. I am talking about one-way, roundtrip tickets, and multi-city tickets.

Depending on your trip, you may purchase one or more ticket types.

One-Way Tickets

One-way tickets are pretty straightforward. Buying a one-way ticket is only valid for one direction, aka you did not pay to come home or go anywhere else.

Amtrak ticket
An example of an Amtrak Ticket

These tickets allow flexibility because you can go out on one carrier and return on another.

For example, you could fly out on Delta and come home on Southwest.

Another fun option is to take the train and fly back or the other way around.

Also, one-ways work well for those travelers doing long-term travel where you may want to stay at a destination for a while, unsure where or when you want to go next.

Advantages of one-way tickets

One advantage is you don’t have to come back, well you probably do, but they give you opportunities for adventure.

Buying one way can break up the cost over a few paydays. You could pay for going out with one check and return with the next paycheck. I’ve done that myself over the years.

Washington (DC) Union Station Great Hall
Washington (DC) Union Station Great Hall

Sometimes it allows you to come up with trips not typically offered.

For example, I might go through DC if I wanted to go from Chicago to New Orleans. This trip is not the trip that most people would like to take, but you want to try different trains when you’re a railfan. Later, we will cover another way to book that trip in the multi-city section.

Another reason you might want to buy one-way tickets is for a better deal. For example, another airline might have a better deal for coming back. So going out with one airline and coming home on a different one might make sense.

It’s easier to make changes on the fly with one-way tickets because you can often change the second (or more) ticket with less hassle, depending on your carrier, once you start the trip.

Disadvantages of one-way tickets

The first disadvantage is you then have to come back! Haha.

Also, you have more paperwork to handle. So, if you like a tidy, thin travel folder, you may want to look at other choices if they work for you.

Palace Market Frenchman
Palace Market Frenchman, New Orleans, LA

It could cost you more when you break up your journey into segments with one-way tickets.

It costs a lot more to buy two one-way tickets when flying internationally.

You’re not guaranteed a connection if you create your trip using one-way tickets.

Suppose you book a trip with two carriers, like two other airlines, with same-day travel, because you found a great deal. The second airline is not obligated to do something if something goes wrong.

Other One-Way Ticket tidbits

If you miss your connection with Amtrak, when you book two one-way tickets or do not have enough lay overtime, Amtrak doesn’t know you’re transferring first off, and they’re not obligated to do something.

Ferry Building San Fran
The Ferry Building in San Francisco, CA

You should know about one-way tickets because there could be more than one segment.

For example, if I bought a ticket from Sturtevant to San Francisco, it has three segments for that adventure.

The first is for the Hiawatha between Sturtevant and Chicago, the second is for the California Zephyr between Chicago and Emeryville, and the third is a bus from Emeryville to San Francisco.

Another example is flying Southwest back and forth between Milwaukee and Omaha. Most of my one-way tickets included two planes, one from Milwaukee to St. Louis. After a layover, I then flew to Omaha.

Round trip tickets

A roundtrip ticket means your reservation is to go out and return on one ticket. Like one-ways, these two can have more than one segment.

Airports and train stations are busy during the holiday season

This way is your best option if you like to have minimal paperwork and pay for everything in one lump sum.

The whole trip is on a single piece of paper with one code that works for your entire trip with Amtrak.

This scenario might not be the case for airlines, for one bar code may not work for the whole trip.

So you may have more than one boarding pass, but if you print your ticket off at home, you could have it on one sheet of paper (depending on your trip). In this case, ensure you have the correct ticket for each segment when you fly.

Advantages of round trip tickets.

After your payment clears, you have all the tickets to go out and come back.

This method makes things easier for some people to maintain because there is less paperwork.

It may be cheaper to buy roundtrip tickets, especially when traveling internationally. Why? I don’t know.

Disadvantages round trip tickets

One downside, for some people, is it is a significant chunk of money upfront. So it’s harder to spread the cost of the trip over a few pay periods.

Sometimes it is harder to make changes on your own. Once the ticket gets scanned and you need to move a return date, you may need to call or go in person or go to the airport or train station. Or if you decide that you want to go somewhere else before you go home.

Multi-city Ticket

One ticket type that I like that most people don’t know about is the multi-city ticket.

These tickets allow you to either stretch out your travel, book uncommon routes, or come up with an adventure that will work best for you,

Not all airlines offer this, like Southwest, which is not available in the app for Amtrak.

Amtrak Crescent
Amtrak Crescent at a station stop

Remember the trip to New Orleans I talked about earlier?

That trip is an instance where multi-city tickets shine. Amtrak offers me the City of New Orleans from where I live, but I want to take Amtrak’s Crescent for more train time.

To do this, I must take the Capital Limited to DC and catch the Crescent to the Big Easy.

I can book this adventure because there’s plenty of overlap. A multi-city ticket makes this easier to book a trip like this and sometimes saves money.

Another example is breaking up a trip.

My sister used to live in Charleston, South Carolina, and one time I wanted to visit friends in Philadelphia and spend a day or two before going to Charleston.

A multi-city ticket allowed me to do it on one ticket and save money.

Advantages of Multi-city Ticket

As I said before, sometimes you can save money because it is cheaper to book connecting trains together than separate. Regarding airlines, all flights for, let’s say, Delta are often together for a domestic flight if you need to make some creative booking. So you may not have to walk too far for your connecting flight. Often this is not true if you are flying internationally.

Another advantage is you have fewer tickets to worry about, giving you more flexibility, and often multi-city tickets do not need to be for the same day.

Cons of Multi-City Tickets

If you take Amtrak, they can see that you are transferring to a different train if there is a delay. So they might be able to do something. But since this is a connection you put together, they’re not obligated to get you a hotel or anything if something happens and could be valid for flying.

Like round trips, it is harder to change your ticket, like with round trip tickets.

Multi-city tickets may not be the best option for first-time travelers, and if you’re not careful, you could book a tight connection and get left behind. And if this is the case, you are stuck with a cost.

Ticket Class

Depending on what transportation you’re looking like, there are different classes of tickets, and you need to figure out which one works best for you, your comfort, your style, and your budget.

Southwest Boarding pass
When you get your Southwest boarding pass, you get a boarding position.

When you start shopping with Amtrak, Greyhound, and the airlines, they offer different ticketing levels with each class.

There is no way for me to tell you which is best for you because I don’t know you that well; hopefully, we will get to know each other a little bit better, but until then, there are a few things I can say that can help you decide, but because each person is different, there are no set rules to these.

The best advice I can give you is to read each tier carefully and see what you feel works the best for you.

One thing I look at with flying and tiers is luggage allowance. The other, do I get to pick my seat? I’m pickier about where I sit on a plane than on a train. Often you are paying extra for more flexibility and a higher refund rate.

Southwest only has one type of seat, but what tickets you buy from them can determine your boarding position. For example, when you buy a business class seat, you earn more points and the chance to be one of the first fifteen people on the plane. They do offer an upgrade for earlier boarding.

Sometimes it’s worth spending a little more money to improve your trip.

I flew to my sister’s a few times when she lived in Charleston and used Delta Comfort Plus. I did that because I felt the cost was worth the extra legroom, priority boarding, and complimentary drinks.

With Amtrak, I estimate how much money I would spend on food while on the train and look at how much more it would cost me to get a room. Sometimes I found a lot of value in spending more to get accommodation that covers food and lets me sleep horizontally.

Don’t be too hard on yourself over this; upgrades can be with it and a nice treat for you. Spending $30 or a little more makes your trip better and at ease for you, but it may be worth cutting back elsewhere.

Where is the best place for you to buy tickets?

I purchase most of my tickets through the carrier’s website or app. Occasionally I’ll call up if I have a tricky booking, but the following are some options you have.


When you buy a ticket, you can buy your tickets in person for some people.

PGH Amtrak station
The ticket counter is in the Pittsburgh Amtrak Station.

This option doesn’t always work great because I live about an hour from the airport, a staffed Amtrak, or a Greyhound station.

So it could cost me more than I would save, but this could be an option for you.

By Phone

And if you have any questions or are new, this could be a good option for you over the phone, kind of the next best thing. If you’re new, this could be a good option. And in some can is a necessary way to book your trip.

For example, if you want to book two roomettes across from each other on an Amtrak train or book the bedroom suite, this could be your best option because you cannot do it online or in the app.


Booking tickets online directly from the carrier is often easy and quick. You can use the app or the website. I usually use both depending on what I’m booking.

Third-party sites

There are third-party sites such as kayak, and they offer deals that you cannot find anywhere else. And sometimes better deals than what the carriers can provide you. Some people love and swear by these sites.

I do not because you might have to deal with a third party if something goes wrong. Instead of being able to deal with an airline that’s in front of you. And so it could take you longer to resolve any issues you might have.

Travel agents

Well, there’s another option. Suppose you want someone to plan your ho trip for you. A travel agent could be the way for you to go. If you’re going with a travel agent, ask them what happens. Can you deal directly with a carrier if something goes wrong, or do you need to go straight through them?

I am optimistic, but I like to have a Plan B

When I travel, I don’t plan to change tickets often. I would say most people don’t change them often. I like to have a plan B and let you know what could happen if you need to change.

If you want or need to change something after your ticket gets scanned, you will likely need to call or go in person.

There could be fees with changes or a difference in price that you would be responsible for if you do change.

How do I put this all together?

When planning a trip, I look at one-way tickets first and then look at round trips. This system is a little quicker for me, but see what works best for you.

30th street station PHL
30th Street Station PHL

From my experience, I found that there are no price advantages for roundtrip tickets for Amtrak, usually. I found this true with many domestic flights as well. But I like to run the numbers through there, just in case there.

When scheduling a trip, I often have two or more windows on my computer, one for each direction.

An excellent flight planning tool

For flying, a site like Google Flights makes the process easier, especially if I leave from multiple airports. I can fly out of three airports, and Google Flights shows me the lowest price for all three. Other sites are available, but this site works the best for me. Be aware that Google flights often don’t include some discount airlines and Southwest.

Loyalty first

Once you start traveling, you might look to your favorite carriers first because you know what to expect and can earn free travel faster. If the prices are at a point, I’m willing to pay, and the convenient times and can save me a lot of time by just booking and not shopping around.

Direct vs. Cheap flights

Sometimes it is worth paying more for a direct flight. It can save you money on a layover.

For example, meals can be $40 more at an airport, depending on your order. So it might be worth powering through for a direct flight. But you might be the type who likes to eat every couple of hours. So it might be worth having a layover. This way, you get more to eat than just a bag of pretzels for lunch or inflight food. If you’re flying domestically, usually meals are not served on planes.

A change of scenery and be worth it.

Sometimes it is worth paying more for a change of scenery.

For example, as I said before, I used to go to San Francisco every year, and over the years, I took all of Amtrak’s Western routes.

I did it because it kept the trip fresh and gave me some new experiences I loved.

Transportation is part of my trip. Sometimes I look forward to the transportation more than I look forward to the destination, especially when traveling by train.

Post booking upgrades

You may not realize that you can upgrade after you book, but it is worth checking if you can upgrade after booking your trip. If you bought the cheapest ticket, you might be unable to upgrade, but it doesn’t hurt to try.

A few times after I booked an Amtrak trip, rooms became available or cheaper upgrades opened up. Amtrak also offers a bid-up process where you can put the maximum amount you’re willing to spend on an upgrade. And if they do not take your bid, they don’t charge you. But sometimes, you can score a great deal.

This option can also apply to airlines as well. I like window seats, so if I am flying on Southwest and I notice after I booked my tickets that the ticket prices are going up, I may purchase their Earlybird (priority boarding) program; for this airline, this is their upgraded program.

You can practice now!

What to do when this comes up for your next trip

A few other tips I have before we go is if you’re new to travel and you know you want to travel, but you have any dates or destinations yet, or maybe you don’t even have time off yet, play around, and make some practice trips.

Pick a random destination, and see how you can get there. That way, you get used to the process before you have to start putting some money out. And I find it fun.

Yes. I’m one of those people who will plan a trip; even though I won’t take it after you book a ticket, most carriers give you 24 hours to decide if you want to keep them.

So if something comes up and you need to cancel, you can get your money back. Some carriers, such as Amtrak, can hold a room or accommodation for you for a few days. To do this, you must call Amtrak or go to a station to have that reservation.

Some airlines will do this too, but often they will charge.

It takes time, and that is normal.

As you can see, there are things to consider when booking a trip. It may take a few trips to find out what you like and don’t like. And that’s fine.

It took me years to know what I know now. Please do not get overwhelmed because I probably gave you more information than needed in one sitting. I wanted to provide you with a basic understanding of things that come up when buying tickets,

You are the best person who can determine what is best for you. If you need to, write a pros and cons list for things. At times buying the cheapest ticket is best, but sometimes it is worth spending more for seat selection or flexibility.

If you cannot travel, you can still practice. Try different airlines if you want to fly. With Amtrak, try using the app or website. And if you are not comfortable online, you can still call up. The travel industry reports long waits when people call as writing this.

You can book tickets and travel! Remember, experience comes from doing and practicing, not sitting on the sidelines and learning. You don’t have to know everything before you start!

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Kev has been traveling with Amtrak since 2012, celebrating his tenth year this year. Over those years, he has been on over 700 trains covering over 200,000 miles of rail. Kev enjoys helping others achieve their travel dreams by assisting them with support and information. Kev enjoys making music as an organist.

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