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The Amtrak Empire Service offers a convenient daily way to explore New York State. This route connects the vibrant energy of New York City with the charm and culture of Upstate New York, including Niagara Falls, making it ideal for both experienced train travelers and newcomers.

You can travel from the historic streets of Albany to the cultural attractions of Rochester and, in Buffalo, visit the home of Buffalo Wings—all without the hassle of driving. Whether you’re a commuter, a weekend adventurer, or simply seeking stress-free transportation to Upstate New York, the Empire Service provides a versatile option to meet your travel needs.

Why Choose Amtrak’s Empire Service?

The Empire Service offers a seamless travel experience with amenities designed to make your journey as enjoyable as your destination.

• Comfortable Travel: Relax in spacious seating that provides ample legroom, power outlets at every seat, and large windows that showcase stunning views of the Hudson River and the picturesque landscapes of New York State.
• Stay Connected: Free Wi-Fi is available onboard, allowing you to stay productive, stream entertainment, or keep in touch with friends and family while you travel.

The Empire Service connects to Amtrak’s Maple Leaf, which will take you to Toronto, Canada. Various buses are also available to take you to other places.

Food on the Train

The Empire Service features an Amtrak Cafe Car with various food and beverage options. These cars accept both cash and cards.

Passengers are welcome to bring food and drinks on board, but please consume these items at their seats, not in the cafe area.

While you are allowed to bring alcohol with you on the train, please keep it in your bags, as consumption of personal alcohol on the train is not permitted.

Accommodations on Amtrak’s Empire Service

The Empire Service offers two seating options. The best one for you is the one that fits your needs and, at times, what is available.

Coach Class

Amtrak’s Coach Class provides comfortable seating, tray tables at each seat, power outlets, and reading lights for your convenience.

Amtak’s coach class offers flexible fare options. Read my post to learn more about Amtrak coach fares.

Business Class

Enhance your travel experience with Business Class on the Empire Service!

Take advantage of exclusive benefits, including fully refundable tickets when canceled before departure, a 25% bonus on points for Amtrak Guest Rewards members, comfortable leather seats with footrests, and complimentary non-alcoholic beverages on select trains. Traveling has never been better!

Luggage, Bikes, and Pets

Sometimes, we need to bring a few things; this section will help you with what you need to bring on the train.

Luggage

Like most Amtrak regional trains, this train does not offer checked bag service.

Each passenger may carry on:

• One personal item, 25 lbs. (12 kg) and 14 x 11 x 7 inches
• Two carry-on pieces of luggage, 50 lbs. (23 kg) and 28 x 22 x 14 inches each

If you transfer to the Pacific Surfliner at some point along your journey, the baggage size for that train is up to 28 x 22 x 11 inches each.

Charges apply for additional and oversized luggage; check out Amtrak’s carry-on bag policy for more information.

Bikes

You can bring your bike aboard the Empire Service; here is Amtrak’s bike policy.

Pets

Small pets are allowed on board but must be on your reservation. Please review Amtrak’s pet policy for regulations.

Service animals are allowed, but untrained animals such as pets, comfort or emotional support animals, and animals in training are not permitted. For more information and detailed instructions on traveling on how to travel with your service animal, please visit Amtrak’s service animal page for detailed instructions.

Schedule Overview

The Empire Service offers frequent departures, making it easy to customize your travel plans. With early morning trains, mid-day options, and evening returns, you can easily plan a day trip or extend your stay without feeling rushed.

Empire Service Downloadable Schedule

The information in this table comes from Amtrak.com. The information below includes the train schedule and connecting services.

Views of the Empire Service

One of the highlights of traveling on the Empire Service is its breathtaking journey.

The Empire Service route travels alongside the Hudson River, offering stunning views of iconic landmarks like the Palisades, West Point Military Academy, and the Catskill Mountains. Many passengers describe this journey as one of the most scenic train rides in the country.

Beyond the views, each destination has something unique to offer:

• Albany: Dive into the rich history of New York or visit its impressive State Capitol building.
• Syracuse: Known for its vibrant arts scene, this city is a cultural and culinary delights hub.
• Rochester: Explore the George Eastman Museum or stroll along the Genesee River.
• Buffalo: Don’Don’ts the chance to try authentic Buffalo wings and admire the city’s architecture.

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Travel Tips for a Smooth Ride on the Empire Service

1. Book Early: Book in advance to save on fares, especially during peak travel periods like holidays or summer.
2. Pack Smart: Amtrak’s generous baggage policy lets you bring two bags free of charge, so there’s no need to skimp on essentials.
3. Stay Flexible: The Empire Service’s schedule offers flexibility. Depending on the train’s popularity, some runs may be cheaper.
4. Be Prepared for Border Crossing: If you’re heading to Canada on the Maple Leaf, remember your passport and required travel documents.

Discover More with Amtrak

The Empire Service provides a unique and memorable way to explore New York State, whether you visit historic sites, attend a business meeting, or enjoy the ride. Amtrak offers reliable service, comfortable amenities, and stunning routes, making travel stress-free and allowing you to focus on enjoying the journey.

Ready to explore? For the full timetable and more information, visit the Amtrak Empire Service.