Amtrak Platform Station

The most basic station you can encounter during your train travel is an Amtrak platform stop or platform station. These stations feature a paved platform with an Amtrak sign indicating that specific stop. Many of them also include shelters and benches. Platform stations are standard on commuter railroads and share the same concept as a city bus stop.

If your first trip starts at a platform station, you have nothing to fear. This article will guide you through what you need to know. Besides, the time you spend at the platform station is a small percentage of your trip.

What is an Amtrak platform station?

As you learned from the intro, an Amtrak platform “station” is the most basic stop you can have: think bus stop, but for a train. It can be as simple as a platform (a long sidewalk) and a sign, but the deluxe ones may have a shelter to protect you from the elements.

Amtrak connecting bus services also use these types of stops; if you are used to bus stops, you understand platform stations.

Who chooses the type of station a community has?

Within Amtrak platform requirements, the local municipality usually determines what it wants to provide for a “station” for passengers and how it wants to represent its town to the travel community.

Some communities, like Sturtevant, WI, invest effort in their stations, even having one, while others offer the bare minimum with a platform “station.”

Packing For Platform Station

Platform stations do not offer baggage services, so the lighter you pack, the easier it will be for you, and your travel will be less stressful. Carry-on-size luggage (around 21”) or travel backpacks work great for these situations and for any travel.

Each passenger may carry on:

• One personal item, up to 25 pounds (12 kg), and 14 x 11 x 7 inches
• Two carry-on pieces of luggage, 50 lbs. (23 kg) and 28 x 22 x 14 inches each

If you transfer to the Pacific Surfliner at some point along your journey, the baggage size limit for that train is 28 x 22 x 11 inches per piece.

Charges apply for additional and oversized luggage; check out Amtrak’s carry-on bag policy for more information.

For your sake and the safety of the Amtrak staff, luggage cannot weigh more than fifty pounds. The train can handle the weight of extra luggage, but staff expect things to be under that limit. That is where that limit comes from.

If you are new to travel, most transportation carriers allow a maximum weight of fifty pounds. If your bag exceeds the weight limit, it may be flagged, and you may incur a fee for exceeding the weight limit. A few stops have trackside-checked baggage.

Something To Consider When Packing

Remember that whatever you bring to the platform must be carried onto the train and upstairs.

Conductors can help you get your belongings onto the train, but must still schlep your bags once they are onboard. If you have special needs, Amtrak offers assistance, but please notify them when booking.

Baggage On Superliner Trains (Bi-Level)

For coach passengers, there are several options for storing their luggage.

The lower level of the train features an unsupervised luggage rack, but space can be limited, depending on the number of passengers and the items they bring aboard.

Alternatively, passengers can store their luggage above their seats, which requires them to carry their belongings up a narrow staircase.

If this concerns you, you may want to consider reserving a lower-level seat or traveling with a companion who can assist with your luggage.

If you are a sleeper passenger, please note that the rooms have limited storage space for your luggage.

There is also a luggage rack on the lower level, similar to those in coach cars. If you missed the details above, please refer to them for more information.

If traveling solo, you can store your belongings in a suitcase on the step to the upper bunk.

The bedrooms offer more space than the roomettes, but are still somewhat tight.

Baggage On Most Viewliner & Regional Trains

Overhead luggage racks are available for Viewliner coach passengers. Additionally, there is a storage shelf at the end of the car. If you cannot find it on one side of the train, it may be on the other.

Viewliner sleepers also have storage above the doors and in the bedrooms. However, these cars do not have open luggage racks. If you need help with your bags, ask your car attendant or a fellow passenger.

Parking At A Platform Station

Planning parking ahead of time is easier than dealing with it on the day of the journey.

Station parking varies by municipality. If you are unfamiliar with the area, call the town or check its website for information on long-term parking.

It is best to do this before your departure date. You don’t need a ticket, or worse yet, find that your vehicle got towed while you were on a fantastic adventure.

Preparation For Using A Platform Station

If you are unfamiliar with the platform station area, conducting a “dry run” can help alleviate stress on the day of travel.

I know one traveler who did not do that for his first Amtrak trip. He thought he knew the station location and was unaware that Sturtevant, WI, had built a new station.

Although he did catch his train on time, it wasn’t a great start to his trip. A dry run can help you find a place to hang out if the train runs late or the weather is not marvelous. Although he dealt with an unstaffed station, the story still rings true.

When The Train Arrives At A Platform Station

It’s pretty straightforward here: wait for the train to come to a complete stop and listen for directions from the conductors or Amtrak staff. They will direct you to the right car and assist you with your room or coach seats.

In some cases, Amtrak assigns you a seat number. When you board, look for the numbers above the seat on the luggage rack. Amtrak has assigned you sleeping accommodations; please check your ticket for the sleeping car and room numbers when making your reservations.

Conductors may scan or lift your ticket before boarding the train; wait until you are on board. The crew and the number of people they are transporting determine when they collect them. Either way, have your tickets ready as you see the train coming or before.

When staff ask where you are going, they want to know your destination for that train, not your final destination. For example, if I am traveling from Omaha, NE, to Sturtevant, WI, they want to know I am going to Chicago, not Sturtevant, when I board the train in Omaha. All the necessary information is included on your ticket.

Ticketing information for an Amtrak Platform Station

For the best price, buy your tickets before you leave for the station.

You can purchase tickets electronically through the app or website, or by calling 1-800-USA-Rail. You need an email address so Amtrak can send your e-ticket via email. There are several ways to save money when purchasing Amtrak tickets. While you can buy tickets on some trains, I wouldn’t suggest it.

If you do not have an email, you may be able to retrieve your ticket on the train, but you will need to call to confirm if this is an option.

eTickets

Amtrak will scan either paper tickets or electronic devices. If you or others in your party are Amtrak Guest Rewards members, your etickets will appear in the app.

After purchasing a ticket online or over the phone, Amtrak emails you a receipt and a PDF attachment of your travel documents. You can print them out from home or show the conductor the barcode from the email.

Platform stations do not have Amtrak ticket machines.

Where is my train?

If you want to know if your train is running on time or a little late, you have the following resources:

• Amtrak website
• Amtrak’s App
• 1-800-USA-Rail
• This third-party site

Another option is to have Amtrak text or email you if your train is running late. You can sign up for delay notices when booking your ticket, or later if you forget, or have them sent to whoever is picking you up.

Another helpful tip is to sign up for the station stop before yours. If it is running late, you can better judge when to leave. Remember that trains can make up time along the route.

Safe Travels!

Kev

10042020